During the October Half Term we have re-introduced the offer where all Concessionary Pass Holders can buy a £1.50 Child Daysaver for each Under 16 accompanying them.

We want you to make the most out of your half term holidays and as its Halloween there's so much to do! Take a look at our BUSy Half Term & BUSy Halloween guides! 

This offer is available from Saturday 25th October – Sunday 2nd November 2014! And is valid after 0930 Mondays to Fridays; and all day on Saturdays and Sundays and Bank Holidays.

It’s simple to purchase, just buy from the driver on board!

New Year, new start? Why not get into the habit of leaving the car at home and commuting to work by bus. Save some cash to spend on your weekly shop, taking the kids to the cinema and or saving towards the big family holiday. Don't spend money on fuel and parking commuting to work, spend it on more exciting things.

Travel on our buses from under £12 a week when you set up a monthly direct debit, we've got services on main roads up to every 5 minutes during morning and evening rush hours.

You can apply below or pick up an application form from one of our travel shops

View our operating area map  to check where your chosen travelcard is valid

A West Midlands Regional Travelcard costs £11.77 per week when paid by Direct Debit over 12 months. A Black Country Faresaver costs £10.38 per week when paid by Direct Debit over 12 months and a Coventry Faresaver costs £9.63 per week when paid by Direct Debit over 12 months.

Prices correct: 2nd January 2014

All our buses for all the family all day for just £8

The Family Daysaver provides a great value ticket for up to 4 children and two adults to travel unlimited on all of our buses all day long. 

The ticket is available every day, including at weekends and provides total flexiblity for wherever you need to get to from your local bus stop.

Whether you are looking to pop to the local shops, have a day out at the park or heading to the cinema, the Family Daysaver provides a great alternative to the hassle of parking as well as saving on your car fuel bills.

It's easy to buy just jump on your local National Express West Midlands bus and put your £8 in the cash fault and away you go.

If you're a teacher or a youth group leader in the West Midlands needing flexible local bus travel then we've got just the product for you.

For just £45 up to 30 children and 6 adults can travel with a Class Pass on all National Express West Midlands and National Express Coventry bus services.

The Class Pass consists of three scratchcard daysaver tickets, which each allow for 2 adults and 10 children (5-15) to travel unlimited on our buses all day long so if you need to split your class/group into three separate parties or use one of the scratchcards on another day you can do so. 

For full details and to purchase Class Passes call 0121 254 6363 or email classpass@nationalexpress.com

Passes need to be purchased in advance and are NOT available to buy onboard from the driver.

Fancy a night out with friends but don't want to pay expensive taxi prices? Buy our evening5 ticket for just £7!

The evening5 is a group ticket which provides unlimited travel for up to 5 people on all our buses after 7pm. So whether you are a couple going for an evening meal, a group of friends heading to the Arcadian or out with the girls after work shopping at Merry Hill, the evening5 is just the ticket 

Just turn up at your local bus stop, jump aboard one of our buses and ask the driver for an evening5 ticket.

The evening5 ticket is available on all National Express West Midlands buses and also available to use on our National Express Coventry buses too.

Price correct: 2nd January 2014

5-18 year olds save with Term Plus 

• unlimited travel to and from school and college from under £5 a week.
• travel for evenings, weekends & school holidays on all National Express West Midlands & National Express Coventry buses

Add metro travel to your Term Plus 

• Term Plus with Metro can be used on the Metro tram as well as local bus services in Birmingham, the Black Country and Coventry.

Save even more when you buy by Direct Debit 

• apply for a monthly direct debit and get 2 free months absolutely free (after your 10th month)

Prices and Information 

*Prices are correct for Direct Debit cards starting from 1st September 2014. Direct Debit promotion - see our terms and conditions.Term Plus and Term Plus with Metro are available from National Express West Midlands Travelcard and Information Centres and National Express West Midlands Travelcard Agents from 11th August or buy online from 4th August.

To ensure delivery at the start of the month please apply for your Term Plus by Direct Debit by the 14th of the preceding month.

Term Plus for 16-18 year olds 

Term Plus and Young Persons Regional Travelcards are available to all young people aged 16-18 inclusive who are in full time education and live within the West Midlands County and are holders of an n-network 16-18 Photocard.

You must be under 18 on 1st September 2014. You or your parents must pay Council Tax to one of the following Metropolitan Councils - Birmingham, Dudley, Sandwell, Walsall, Wolverhampton, Solihull or Coventry.

There are also a range of n-bus cards valid travel on over 25 bus operators services within the West Midlands County and n-network cards valid for travel on the Metro, train and on all operators bus services within the West Midlands County. Please see the Network West Midlands website  for further details.

*Information correct as of July 2014. 

Student Travelcards for the new term are on sale online or from our shops or at selected agents. 

• Unlimited travel on all our buses in Birmingham, Black Country and Coventry, all day, all term long from just £1.07 per day with a Student Regional Travelcard (an option to include travel on the Midland Metro tram is also available).
• unlimited travel on all our buses in the Black Country area, all day, all term long from just 95p per day with a Student Black Country Faresaver.

Available to all full-time students.

How to buy your Student Travelcard 

You will need: proof you’re in full time education & 2 passport photos (or a jpg passport style photo if you wish to buy online)

Also available from selected National Express West Midlands Travel Card Agents;

• Co-op, 42 Queen Street, Wolverhampton, WV1 3NS
• Centro Travel Centre, New Street Station, Birmingham, B2 4ND
• College News, 18 High Street, Sutton Coldfield, B72 1UX
• K W Taylor, 27 Maney Corner, Sutton Coldfield, B16 0HG
• Newspages, 135 Longbridge Lane, Longbridge, Northfield, Birmingham, B31 4LQ
• Carters News, Kiosk 3, One Stop Centre, Perry Barr, Birmingham, B42 1AA
• Centro Travel Centre, Wolverhampton bus station, WV1 1LD
• One Stop Stores, 73 Highgate Road, Dudley, DY" 0SN
• Aplins News, 2 Halesowen Street, Oldbury, Warley, B69 2AJ
• Classic News, 3 Belmark House, Market Street, Stourbridge, DY8 1AB

Going to university in the West Midlands? We offer frequent services to many universities across the West Midlands. We have also put together some useful 'Getting to Guides', to show you how easy it is to get the bus to your university. See here for more info.

Prices correct from August 2014

If you're a teacher or a youth group leader in the West Midlands needing flexible local bus travel then we've got just the product for you.

For just £45 up to 30 children and 6 adults can travel with a Class Pass on all National Express West Midlands and National Express Coventry bus services.

The Class Pass consists of three scratchcard daysaver tickets, which each allow for 2 adults and 10 children (5-15) to travel unlimited on our buses all day long so if you need to split your class/group into three separate parties or use one of the scratchcards on another day you can do so. 

For full details and to purchase Class Passes call 0121 254 6363 or email classpass@nationalexpress.com

Passes need to be purchased in advance and are NOT available to buy onboard from the driver.

All our buses for all the family all day for just £8

The Family Daysaver provides a great value ticket for up to 4 children and two adults to travel unlimited on all of our buses all day long. 

The ticket is available every day, including at weekends and provides total flexiblity for wherever you need to get to from your local bus stop.

Whether you are looking to pop to the local shops, have a day out at the park or heading to the cinema, the Family Daysaver provides a great alternative to the hassle of parking as well as saving on your car fuel bills.

It's easy to buy just jump on your local National Express West Midlands bus and put your £8 in the cash fault and away you go.

Our single journey on-bus cash fares are based upon 'fare stages' - your fare is calculated by the number of 'fare stages' that your journey takes you through.

View and download a copy of the faretables for all of our services (from 2nd January 2015)

For journeys outside the West Midlands county boundary (Centro area), adult fares may vary from those charged within the West Midlands boundary. 

Child fares also vary according to local authority concessionary arrangements. 

For details of the Staffordshire Under Twenties 'Your Staffordshire' bus discount scheme see here

Prices quoted exclude special offers on particular services or those available at certain times of the day, or on certain days of the week. 

For details of our City Hop and Daysaver tickets please see below:

• Birmingham City Hop
• Coventry City Hop
• Daysavers

Every effort has been made to ensure that prices are correct from the date shown above, prices are subject to change

Student bus passes for the Summer holidays are available to buy online or in travelshops from Tuesday 7th July, they are available to anyone aged over 18 in full time education.

Our summer special passes are valid between 7th July 2015 and 5th September 2015 and can be purchased online or buy them at our Travelcard and Information Shops and selected agents (from Tuesday 7th July).

To apply for a student bus pass - summer special, you will need one passport photo (this can be electronic if you are applying online) and proof you're in full time education (over 12 hours per week). 

Prices correct at 24th June 2015

Please view our operating area map to check where your summer special student bus pass is valid.

Our full range of Student Bus Passes, including our 1 term and 3 term products, will be available once again in Mid August - offering great value to students across the West Midlands and Coventry.

Student bus passes for the Autumn are available to buy online from 14th August and from our travelshops and selected agents from 21st August 2015. 

• unlimited travel on all our buses in Birmingham, Black Country and Coventry, all day, all term long from £8 per week with a Student Regional bus pass (an option to include travel on the Midland Metro tram service is also available).
• unlimited travel on all our buses in the Black Country area, all day, all term long from under £7 per week with a Student Black Country bus pass.

Available to all full-time students.

How to buy your Student bus pass 

You will need: proof you’re in full time education & 2 passport photos (or a jpg passport style photo if you wish to buy online)

Also available from selected National Express West Midlands Travel Card Agents;

• Co-op, 42 Queen Street, Wolverhampton, WV1 3NS
• Centro Travel Centre, New Street Station, Birmingham, B2 4ND
• College News, 18 High Street, Sutton Coldfield, B72 1UX
• Newspages, 135 Longbridge Lane, Longbridge, Northfield, Birmingham, B31 4LQ
• Carters News, Kiosk 3, One Stop Centre, Perry Barr, Birmingham, B42 1AA
• Centro Travel Centre, Wolverhampton bus station, WV1 1LD
• One Stop Stores, 73 Highgate Road, Dudley, DY" 0SN
• Aplins News, 2 Halesowen Street, Oldbury, Warley, B69 2AJ
• Classic News, 3 Belmark House, Market Street, Stourbridge, DY8 1AB

Going to university in the West Midlands? We offer frequent services to many universities across the West Midlands. We have also put together some useful 'Getting to Guides', to show you how easy it is to get the bus to your university. See here for more info.

Prices correct from August 2015

We are pleased to announce the launch of our new e-Daysaver smartcard.

the new way to buy 5, 10 or 15 daysavers on a smartcard

No more fumbling for change everyday, you can now buy multiple daysavers before you travel and load them onto a special version of the Swift smartcard.

You can get your first e-Daysaver card in any of our travelshops across the region.

When you want to top up the e-Daysaver smartcard pop into any of our travelshops.  Top ups will be available online soon.

Over the next few months we will also be introducing ‘smart’ versions of our popular 1 week and 4 week travelcards.

1. What tickets do you offer?

We offer a wide range of day, 1, 4 & 52 week tickets giving great value for our regular travellers, students and young persons.

Please see 'All Tickets & Prices' section on the website to find a full list of products and prices we offer and the best way to buy them.

2. How do I buy a ticket?

You can buy our products from

• our drivers (who sell day tickets and some weekly tickets depending on the route chosen)
• our 6 Travelshops (who sell all our product ranges as well as the nBus & nNetwork tickets)
• select from over 150 Travelcard Agents throughout the West Midlands or
• online - simply stay at home and buy online through our website where you can also apply for our direct debit products that offer yet further value for money travel

Please note direct debit products are only available by postal application or online via our website.

Buying Online

3. How long will it take to buy the ticket?

Buying a ticket online is simple, once you have registered your account details, all subsequent purchases are straight forward taking no more than a few minutes to complete. If you are a student we require course details. Have your credit / debit card ready and a passport style photograph to upload. You can elect to send it to us by post. Please note that this may delay the fulfilment of your order.

4. How do I search for my ticket?

If you are unsure which product is the right one for you, use our filters to refine the list. 'REGIONAL' cards are for all our Midlands services, or if you don't need to travel throughout the region you can choose more localised products by selecting the filter required.

Once you have selected your age group and region, you will be presented with a list of the tickets available in your chosen location. Check the INFO box to view details of the tickets area of validity and any restrictions that may apply.

5. How much will the ticket cost?

Please see 'All Tickets & Prices' section on the website to find a full list of products and prices we offer and the best way to buy them.

6. What information will I need to provide?

You will be asked for the following information and it is important that this is provided in full.

• Full Name
• Full Address
• Telephone Number
• Email Address
• Credit / Debit Card Information
• Date of birth (for security reasons)
• Colour Passport sized photograph that can be uploaded or posted to us for production of your photocard.

Students will be asked a few simple questions about their school/college or university and course details.

7. How do I pay?

Payment can be made using most major credit and debit cards, including Visa, Electron, Visa Debit, Mastercard, and Maestro. Unfortunately we do not accept American Express.

Payment will be processed by our payment service provider Sage who operate a secure online payment service. You may be asked for your 3D secure details if your card issuer has already asked you to assign them.

8. How do I know my payment has been successful?

You will be presented with a confirmation once your payment has successfully processed. You can print a copy of this for your records. Also, please check your email address you supplied at time of registration for your payment confirmation email. Once you have received this then your transaction was successful.

9. Is the information I supply secure?

Yes - National Express West Midlands adopt strict controls over security of all its websites. Our sites are regularly checked by security experts to ensure that they are updated for all aspects of internet security.

10. How do I get my photoID?

We will supply you with a photocard, free of charge. To make this process simple we have the facility for you to upload your jpg image at the time of purchase. If you cannot do this you have the option of sending the photograph to us. We will capture your photograph on your ID card. This photocard will then become your membership card so you can enjoy buying online tickets without worrying about photocards again.

Young Persons who hold a (n) 16-18 photocard issued by Centro need only supply their photoID card number (conditions apply) during the buying process.

11. How will I receive my ticket?

National Express West Midlands will post your ticket to the address provided using Royal Mail, first class post - from time to time we may send post first class recorded signed for delivery.

12. My ticket has not arrived, what should I do?

Your tickets will be despatched 5 days before the start date you have selected if it has not arrived you can contact us at buspass@nationalexpress.com.

13. What do I do if I lose my ticket?

See our Terms and Conditions section related to lost tickets.

14. I have purchased a ticket and my details have changed, what should I do?

Log in to My Account and here you can update your details. For security reasons for some changes you will need to contact us at buspass@nationalexpress.com. We are introducing new features to the My Account facility soon - please check from time to time.

What is the next step once I have applied?

You will be given the opportunity to pay for your first ticket by credit / debit card so you benefit from our services within 5 days of receiving your application.

Your direct debit application will take approximately 10-15 days to process. You will receive a welcome letter confirming your details and payments timescales. Your next ticket will arrive 5 working days before the expiry of the first ticket and payment will be collected from the bank account details supplied.

Is my application accepted automatically?

A Credit Reference Agency will be asked to confirm the name, address and credit status of the person paying the Direct Debit.

When will the money be taken from my account?

The first direct debit payment from your account will be taken on the initial start day of your ticket, for instance if you selected a start date of 1st August 2013 (you will pay for this ticket by credit / debit card) your direct debit will be collected on 1st September 2013 for the subsequent ticket. This calendar date will then be the date your debit payment is made for every month that you are a member of the scheme. If this falls on a bank holiday, your payment will be taken the next working day.

Can West Midlands Travel Ltd change the amount they take out of my account?

We will only collect the authorised amount. If the amount changes, we will notify you in writing at least 10 working days in advance.

What if my ticket does not arrive in time?

If your ticket has not arrived 5 days before your current ticket expires, please contact the Direct Debit Team on 0121 254 6322 or email us at buspass@nationalexpress.com. WMT Ltd will not refund travel tickets that have been purchased as a result of tickets not arriving due to a delay in the postal service.

I already have a photocard do I still need to send in a photograph with my application?

Yes. All photographs are scanned into our system, so that if you ever lose your ID card we can send out a replacement, subject to an administration fee. You will need to either upload or send a passport sized photograph with every new application.

Can I change my ticket subscription?

Yes. One month's notice is required to make any changes to your ticket

What if I lose my ticket or it is stolen?

You can contact the Direct Debit Team on 0121 254 6322 and order a replacement ticket and / or photocard. A replacement fee of £6 for each section will be required for payment by credit / debit card.

Refunds will not be given for any additional tickets purchased.

What if I forget my ticket?

It is your responsibility to have a valid ticket with you for any journey you make. Unfortunately refunds will not be given for any tickets purchased under these circumstances.

Can I cancel my Direct Debit?

Yes. You must give at least one month's notice. You will be able to email us at buspass@nationalexpress.com .

Child Term Plus

What is the monthly deadline?

The deadline date for online applications is the 15th of the month, to start the 1st of the next month.

For postal applications it is the 10th of the month as we need to allow three weeks for processing the application.

Can I change my type of ticket?

Yes. One month's notice is required to make any changes to your ticket. You can upgrade to an nBus Term Extra.

Where do I get my photocard from?

You will automatically be sent a Photocard when you join the scheme which will expire on your 16th birthday. For those requiring a 16-18 Photocard you will be supplied with a Direct Debit 16-18 Photocard. We will require proof of full time education and will supply you with a form - this form must be endorsed by your school / college and returned to the Direct Debit team before the deadline as outlined on the form.

What if I lose my ticket or it is stolen?

Please take all reasonable steps to keep your season ticket safe. Please report any loss or theft to us immediately. You are entitled to one free replacement per academic term. A £10.00 administration fee is payable for subsequent replacements of either section of the pass, by cheque, debit or credit card.

Further replacements within any 12-month period will be at the discretion of the Direct Debit team.

Terms and conditions apply.

Last updated: January 2014

Buying a Travelcard is by far the best and cheapest way to get the most out of traveling by bus. Buying one couldn't be easier and by far the most convenient way is to buy online. We've now made it easier than ever to get a Travelcard using your computer and you can even upload your photograph (but you can still post it to us if you prefer). 

• Choose from the ever popular 4 week, Term Plus, Student and 52 week Travelcards and our checkout system will even tell you if it's the most efficient and best fit for your needs. 
• It couldn't be safer either, once you've selected the right Travelcard for you and added it to the shopping basket, you will then be taken through to our secure server where you will be required to register and confirm your details.

What is the English National Concessionary Travel Scheme? 

• Gives all older people and all eligible people with a disability in England free travel on local buses between the hours of 09:30 and 23:00 Monday to Friday and all day Saturday, Sunday and Bank Holidays

• Holders of passes with a ‘Centro’ logo on them are also entitled to free travel on the Midland Metro tram and on trains operating within the Network West Midlands area.
• Each pass bears the English Rose graphic and also the name of the issuing authority.  
• Individual authorities may specify enhancements to the scheme within their own local areas. Details of any enhancements offered will be available from the local authority who issued the pass. Centro offer cards to those people living within the West Midlands County. 

Using your FREE pass - 

Using your Concessionary Travel pass is easy

1. Remove the pass from your purse of wallet (as they don't work next to bank cards) 

2. Simply touch the pass flat onto the reader (there is no need to rub it). You only need to do this once when you get on the bus. 

3. Hold it still until you see a green light and hear a beep, this shows your pass is working.

4. Enjoy your free travel!

You should be ready to show your pass to authorised staff or ticket inspectors if requested at any time during your journey. 

Can I use my pass on the Midland Metro or on the train? 

• YES - If your pass was issued by Centro - you can also use it on the Midland Metro trams and trains within the Network West Midlands area. Show your pass to the conductor or ticket inspector when asked. 
• NO - Holders of passes issued by other local authorities - are required to pay for their Midland Metro tram journeys and train journeys within the Network West Midlands Area. Passengers not holding a valid ticket or pass will be liable to pay a penalty fare. 

Applying for your pass: 

For people living within the West Midlands County: Birmingham, Coventry, Dudley, Solihull, Sandwell, Walsall & Wolverhampton your pass will be issued by Centro. You can download an application from from the Network West Midlands website or you can call the Centro Ticketing team on 0345 303 6760. 

For people who live outside of the West Midlands County, your Concessionary travel pass will be issued by the authority who administers your local concessionary travel scheme. 

Lost and damages cards:

If your pass was issued by Centro please contact the Centro Concessions Team on 0345 303 6760 to arrange for a replacement.

Replacement concessionary cards can be ordered and paid for over the phone or at the Centro Travel Centre at New Street Rail Station. All replacement tickets will be posted first class and should be received within 5 working days. 

Holders of passes issued by other local authorities will need to contact their own issuing authority

More Information

For more details about the Older Peoples National Concessionary Passes and Blind and Disables National Passes please see the Network West Midlands website or contact the Centro ticketing team:

• By phone: 0345 303 6760 (Opening hours: 9:00am to 5:00pm Monday to Friday)
• By post: The Ticketing Delivery Team, Centro House, 16 Summer Lane, Birmingham, B19 3TR

Last updated: January 2014

Our Term Plus bus pass offers unbeatable value, with unlimited bus travel; from under £5.50 a week. You can use it every day, including evenings, weekends & school holidays...

You can't buy them on the bus (to keep boarding times quick), so you'll need to buy at one of our 200 shops or online.

Add the Midland Metro tram to your Term Plus pass...

To ensure delivery at the start of the month please apply for your Term Plus by Direct Debit by the 14th of the preceding month. Direct Debit promotions - see our terms and conditions. Autumn Term Plus and Term Plus with Midland Metro are available from National Express West Midlands Travelshops and National Express West Midlands Travelcard Agents or available to buy online.

• Click to check where your pass is valid
• Click for frequently asked questions about Tickets & prices
• Click for information about Network 16-18 photocards

Term Plus for 16-18 year olds

Term Plus is available to all young people aged 16-18 inclusive who are in full time education an live within the West Midlands County and are holders of an N-Network 16-18 photocards.

You must be under 18 on 1st September 2015. You or our parents must pay Council Tax to one of the following Metropolitan Councils - Birmingham, Dudley, Sandwell, Walsall, Wolverhampton, Solihull or Coventry.

Need a bit more?...

There is also a range of n-bus cards valid for travel on over 25 bus operators within the West Midlands County and n-network cards valid for travel on the Midland Metro, train and on all operators bus services within the West Midlands County.

Want to use all buses, including other operators and the trams too...

Small print

Our student passes offer unlimited travel on all our buses, with unbeatable value. 

You can't buy them on the bus (to keep boarding times quick) so you'll need to buy at one of our travelshops or online. 

Add the Midland Metro tram to your Student West Midlands pass...

When are they valid and when you can buy them? 

Where to buy them...

You can buy online or from one of our travelshops. They are also available from selected shops that sell our passes; 

• Centro Travel Centre, New Street Station, Birmingham, B2 4ND
• Newspages, 135 Longbridge Lane, Longbridge, Northfield, Birmingham, B31 4LQ
• Carters News, Kiosk 3, One Stop Centre, Perry Barr, Birmingham, B42 1AA
• Centro Travel Centre, Wolverhampton bus station, WV1 1LD
• Co-op, 42 Queen Street, Wolverhampton, WV1 3NS
• College News, 18 High Street, Sutton Coldfield, B72 1UX
• One Stop Stores, 73 Highgate Road, Dudley, DY2 0SN
• Aplins News, 2 Halesowen Street, Oldbury, Warley, B69 2AJ
• Classic News, 3 Belmark House, Market Street, Stourbridge, DY8 1AB

How to buy your Student bus pass...

You will need: proof you're in full time education & 2 passport photos (or a jpeg passport style photo if you wish to buy online)

We have loads of buses to many universities across the West Midlands and to find out how your uni is served, click here for more info.

Need a bit more?...

There is an n-Network Student pass valid for travel on the Midland Metro tram, trains and on all operators bus services within the West Midlands County. Click here for more info.

If you want to make just one journey, our single fares might be the best option for you. The fares are based upon how far you travel, so simply tell the driver your destination.

Our buses have an exact fare system and the driver cannot give change, so please make sure you have the correct money. The exact fare system ensures that loading times are kept to a minimum.

If you are making more than one bus journey in a day, you may find it easier and better value to buy a daysaver. This ticket is valid for travel all day on all National Express West Midlands and National Express local bus services on the day of purchase.

All the tickets below can be bought from our driver.

Other day tickets are available from our drivers that include [most other bus operators] in the West Midlands County; [most buses and the Midland Metro tram service] in the West Midlands County and [most buses, the Midland Metro tram and train services] in the Network West Midlands area.

If you're a teacher or a youth group leader in the West Midlands needing flexible local bus travel then we've got just the product for you.

To see where your pass is valid, click here
Our single journey on-bus cash fares are based upon 'fare stages', your fare is calculated by the number of 'fare stages' your journey takes you through. You can view or download a copy of the faretable for all our services, here.